Certification in Virtual Relationship Management (VRM)

  • Get Provisional Offer Letter on Successful Completion of Screening Process.
  • Kickstart your Career as an Assistant Manager ( 3.5 LPA to 4.63 LPA ).
  • Start Earning Salary After 4 Week of Virtual Training.
  • Act as the singular point of contact for customer banking needs.
Apply now

Why Choose Virtual Relationship Management Programme?

This Programme is an initiative of HDFC Bank in collaboration with Wagons Learning and is a combination of Virtual & Self Learning to create Future Ready banking professionals.

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Assured Job as Virtual Relationship Manager - HDFC Bank.

Join HDFC Bank as Virtual Relationship Manager in just 4 Week of virtual training.

Programme Fee

Rs. 30,000/-  +18% GST

Programme Structure

4 weeks of immersive Virtual Instructor Led @Wagons Learning Platform
  • Banking as a business of trust.
  • Product and Service Knowledge.
  • Understanding of new age banking.
  • Understanding of Liabilities, Assets & Third-Party Products.
  • Orientation to the VRM role.
  • Establishing clear goals to be a successful VRM.
  • Adaptation to market changes.
  • Mindset & Attitude Building.
  • Essentials of First Impressions.
  • Punctuality.
  • Taking ownership.
  • Emotions management.
  • Flexibility & Innovation.
  • Enhanced Conversation skills.
  • Digital Medium Rapport Building.
  • Augmented Telephone Handling Skills.
  • Social media Etiquette.
  • Client Engagement strategies.
  • Networking & Relationship building.
  • Ways for Customer profiling.
  • Maintaining high service standards.
  • Dealing with HNI customers.
  • Understanding Customer Behaviours.
  • Managing Complaints and service Recoveries.
  • Role of regulators in universal banking.
  • KYC & AML guidelines and procedures.
  • Regulations & Compliance.
  • Noncompliance repercussions.
  • Indian banking system.
  • Understanding Sales process.
  • Art of Probing and paraphrasing.
  • Pre-sales Preparation.
  • Impactful elevator pitch.
  • Up-selling and Cross- selling strategies.
  • Closing deals over telephone.
  • Digital professional presence.
  • Written, Verbal, Non-Verbal Conversation skills.
  • Grooming.
  • Understanding of Vocabulary & Tone.
  • Prioritization & Task Management.
  • Confidence in service delivery & selling.

Eligibility Criteria

  • Any graduate with at least 50% aggregate marks in any stream.
  • Age Criteria between 21-26 years.(At the training start date)
  • Work experience – 0-2 Years of Work Exp.
  • No family members affiliated with the bank or the programme.
  • No unresolved legal matters on record.

  • Who are interested to start a rewarding career in the Banking sector should join this course.

Address Proof/Identity Proof/Signature Proof
Passport
Driving License
Voters Identity Card
NREGA Card

Birth Date Proof (Any 1 document)
Passport
Driving License
Birth Certificate
School Leaving Certificate
SSC/HSC Certificate
Election Card/Voter Card

ID Required
PAN Card (Mandatory)

Academic Certificates (All Original Documents)
10th SSC & 12th HSC Mark sheets
Graduation Certificate, Mark Sheet

STEP 1:

Register yourself by completing your online application form on this site. Please note, your application will be considered for further processing only when it is completed. This application is for the assessments and does not guarantee selection for this programme or employment with HDFC Bank.

STEP 2:

The selection process consists of 2 stages:

  • Predictive Index Test.
  • HDFC Bank Panel Interview (Online/Offline).

STEP 3:

The selected candidates will be issued Provisional Offer Letter by HDFC Bank. On completion of the admission formalities, the selected candidates shall be enrolled for the programme.

Selection Process

Course Details:

Why - Wagons Learning

FAQ's

Have a question? Check our list of frequently asked questions

In case of any concerns you can drop an email at hdfc@wagonslearning.com.

Contact now: +91 22-69710126

  • Graduates having more than 50% in any stream.
  • Above 21 years & less than 26 years (at the training start date) and work experience between 0-2 years.
  • Who are interested to start rewarding career in the Banking sector should join this course.
  • Note that proficiency in English, spoken and written, is a pre-requisite for the programme.

Candidates shall need to appear and clear an Predictive Index Test. The candidates who clear the assessment will have to appear for interview with HDFC Bank. Candidate clearing both stages of selection process shall be eligible to join the programme.

Virtual Relationship Manager (VRM).

  • 80 hours (40hours for 20 days).
  • 20 hours (self-paced learning through e-learning modules).
  • Assignments for each day.

Eligible graduates should possess good communication skills and have a good command over the English language, both written and spoken.

Certificate in Virtual Relationship Management (VRM) – from Wagons Learning.

HDFC Bank will issue the student with a provisional offer letter that will stand confirmed once the student completes all phases of the training successfully. The student has to be abiding by the terms & conditions mentioned in the offer.

The total fee for the programme is ₹ 30,000 + taxes (₹ 35400/- Inclusive of 18% GST).

Once you are selected after clearing Predictive Index Test & Interview with HDFC Bank, you will have to pay an Registration Fee of Rs. 15,000 + Taxes. The balance amount will have to be paid before the commencement of training. 

Following Documents are required during selection: Address Proof/Identity Proof/Signature.

Proof (PAN card, Passport / Driving License/Voter’s Id) Birth Date Proof.

(Passport / Driving License / Birth Certificate, School Leaving Certificate) Academic Certificates (X, XII, Graduation all documents) Relieving letter from your last employer will be required if you have been or are a working professional.

Once the training starts and you exit in between the training Programme Fee is not refundable. If you wish to leave before the programme commencement, then the fee is refundable.

The Virtual Relationship Management (VRM) programme is an initiative by HDFC Bank – Wagons Learning focused on building talent at HDFC Bank and aims to create next generation Bankers.

No, the programme requires you to have completed graduation at the time of joining.  

No, this is a Virtual Training programme and you are required to submit a Relieving letter from your last employer. 

The final posting shall be sole discretion of HDFC Bank. HDFC Bank shall place the candidate at any of branch locations depending upon their requirements.

Contact us now

  • +91 22-69710126
  • hdfc@wagonslearning.com
Apply Now

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Based on Asset Book Size and Market Capitalisation Data of leading Private Sector Banks. Source: Standalone balance sheet as of 30th Sept ’23 and No.1 on Market Capitalisation based on NSE data as of 30th Sept’ ’23